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Job Vacancy

Professional services Manager

Job Vacancy - 2020-03-11

Experience Needed Career Level Job Type Department
More than 8 years Managerial Full Time Professional Service Technology Unit

DUTIES AND RESPONSIBILITIES:

Technical

  • Must ensure teams follow the correct procedures, policies and documentation requirements across project phases
  • Able to guide the team through the development, testing and implementation stages and review the completed work effectively
  • Provide direction and technical expertise in design, development and systems integration
  • Able to make quick decisions and solve technical problems to provide an efficient environment for project implementation
  • Identify resource and equipment requirements, efficient capacity planning and manage software and hardware availability
  • Must provide technical training to teams when required and serve as a technical mentor to team members

Management

·         Ensure standard operating procedures and project guidelines are in place

·         Task allocation and performance evaluation of team members

·         Project scheduling and resource management

·         Planning, budgeting and reporting on projects

·         Make presentations on project status, present monthly and annual reports to senior management

·         Meet with client teams and gather requirements, conduct regular team meetings and track project progress

·         Interview candidates and hire resources

·         Conduct performance reviews of team members and identify areas of improvement, give feedback and recommend for promotions or salary increments

·         Estimate project budgets, coordinate with finance department for funds and plan for purchasing of equipment and hardware in a cost-effective way

·         Provide an efficient working atmosphere to project teams and ensure objectives are met within stipulated time

EDUCATION, KNOWLEDGE AND EXPERIENCE:

  • §  Bachelor’s degree in computer science/software engineering or information systems

    §  Fluent English and Arabic, both spoken and written

    §  Good understanding of company’s products and services

    §  An understanding of business processes and constraints

    §  Comply with department certification and education requirements as per the qualification matrix.

    §  More than 8 years of professional experience

    KEY COMPETENCIES, SKILLS AND APTITUDE:

    §  Adaptability – Maintaining effectiveness when experiencing major changes in personal work tasks or the work environment; adjusting effectively to work within new work structures, processes, requirements, or cultures.

    §   Technical Expertise – Proficient in handling the most complex of technical development concepts, latest software tools and technologies, strong database concepts and designing techniques

    §  Customer Focus - Making customers and their needs a primary focus of his/her actions; developing and sustaining productive customer relationships

    §  Contributing to Team Success – Actively participating as a member of a team to move the team toward the completion of goals.

    §  Quality Orientation – Accomplishing tasks by considering all areas involved, no matter how small; showing concern for all aspects of the job; accurately checking processes and tasks, being watchful over a period of time.

     §  Management Skills – Ability to manage change and effectively pass on the information down the line to concerned teams for smoother execution

     §  Leadership - Effectively lead teams and inspire others to achieve goals through innovation, quality and excellence.

 

+ 18

Technology Providers

+ 45

Strategic Partners

+ 12

Years of Experience