DUTIES AND RESPONSIBLITIES:

§  Provide technical design for all products under his/her supervision

§  Provide implementations SOW for his/her products to be communicated with SA and SDM team.

§  Provide SOW for POC and Manage the POC for his/her products with the SDM team.

§  Supporting the partners for product under his/her responsibility in technical implementations and issues.

§  Supporting the technical team for the partners for product under his/her responsibility in advanced integration and projects.

§  Fulfilling Pre-sales requests. (fulfilling process/SLAs)

§  Provide Weekly updates for all projects under his/her supervision to Sr.Product Manager of the L.O.B

§  Maintain Certificates for all products under supervision. {1-2Certificates/Quarter}

§  Enable partners with up to date technology for products under his/her supervision

§  Generate an accurate design for customer requirements and maintain it in sync state

§  Generate BoM and P&L for opportunity.{Using MCS’s P&L sheet}

§  Provide Compliance sheet and RFP response and comply with customer deadlines.{Using MCS RFP response template}

§   Ensure that the partners for his/her product under supervision have the prober selling points and technical team

§  Ensure that Vendor requirements (Training,certified engineers, …etc) is maintained .

EDUCATION, KNOWLEDGE AND EXPERIENCE:

§  Bachelor Degree/Master in Information Technology or equivalent

§  Fluent English and Arabic, both spoken and written

§  Expert understanding of the company’s products and services.

§  Experience related to installing, maintaining, and troubleshooting communications products

§  An understanding of business processes and constraints

§  Knowledge in MS VISIO , MS Project , MS Excel