Services and Support

Optima Professional Service has over 20 years of experience, OptimaPS leads in ICT support, consulting, training, and education across the MEA region. Known for its high performance and secure digital solutions, OptimaPS is a key partner for businesses and government entities undergoing digital transformation. As an ISO 9001:2015 certified company, it leverages a skilled team to deliver top-tier IT security and services. OptimaPS is a part of MCS Holding, which drives innovation in IT solutions across the region.

Services and Support

OptimaPS Professional Services

Professional Services

OptimaPS offers expert configuration, implementation, integration, health checks, technology migration, and proof of concept (POC) services. OptimaPS ensures network and security setups meet global standards, implements solutions for optimal ROI, integrates technologies for customized solutions, and verifies system health. OptimaPS’s POC services test feasibility before full commitment.

Optima EYE Services

Optima EYE Services, including expert consultation, penetration testing, & vulnerability assessments. They conduct red team engagements to test security defenses, manage SOC operations, & provide blue teaming for threat response. Optima also designs data centers, supports security compliance programs, & performs application stress/load testing to ensure optimal performance and reliability.
OptimaPS Support Services

Support Services

OptimaPS provides Service Level Agreements (SLA) in three levels, tailored to customer needs for support, response times, and maintenance, with clear Service Level Objectives (SLO) and indicators (SLI). They offer IT Staff Augmentation for short-term or long-term needs, project management, Proof of Value (POV) engagements, and Ready and Safe Bundles for comprehensive, secure solutions.

Training Services

OptimaPS provides training services through its Authorized Training Centers (ATC) for Palo Alto Networks, Forcepoint, and Juniper. They offer certifications, cybersecurity programs, and security awareness training to enhance IT skills and knowledge. Their services include hands-on boot camps, lab environment leasing for practice, and onboarding induction to ensure new employees are proficient in their roles.

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